Monitoring
COL use state-of-the-art monitoring capabilities at our Network Operations Center (NOC) to proactively manage a wide range of network activity, settings and conditions in real time. Our comprehensive management tools enable us to monitor the status of your network, perform network upgrades and conduct other necessary operations on a 24x7 basis.
NOC of COL continue monitoring its clients to make sure that each client is taken care of well and enjoy the best possible uptime and network quality.
COL monitoring and management services offer multiple operating system support and will provide complete control of your systems whilst enabling you to spend more time on your business. As a result, the factors that contribute to most system failures can be anticipated, assessed and dealt with well before they cause problems.
Businesses rely on their networks for data, communication, and backbone operations. Slow performance and outages can impact the bottom line of your business. Continuous monitoring enables you to find problems and resolve them before they escalate.
Features:
- Avoid performance bottlenecks
- Deliver better quality of service proactively
- Reduce costs by buying according to needs
- Increase profits by minimizing downtime
- Maximum performance and value from existing investments.
- Centralized management.
- Find peace of mind: No notifications means that everything is running fine
Support
COL provides a range of professional support services for voice and data infrastructures to give you the peace of mind that you have policies and service level agreements in place for an efficient and timely resolution, should anything go wrong.
Features:
• Minimize the Down time by ensuring the quick response
• Remote support management.
• Cost control.
• Resolution and fix by certified systems engineers.
• Compensation of skill gaps.
• Knowledge transfer opportunity.